Cookie Policy

What are cookies and how do we use them?

Like most websites you visit, our website (“site”) uses cookies and other similar technologies to distinguish you from other users of our site and to store and manage user preferences, deliver targeted advertising, enable content, and gather analytic and user data, for example. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.


Cookies are text files containing small amounts of information which are placed on your device when you visit a website or embedded in a web page. Cookies may then be sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.


Cookies are useful because they allow a website to recognise a user’s device and to remember your actions and preferences (such as login details, language, font size and other display preferences) over a period of time.


You can find more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, at www.aboutcookies.org and www.youronlinechoices.eu.


In addition to cookies, we may use similar technologies such as web beacons to understand how users interact with our website and communications.


Web beacons

Web beacons (also known as internet tags, pixel tags and clear GIFs) are typically transparent graphic images placed on a site or email. Web beacons are used in combination with cookies to measure the actions of visitors on websites. We may use beacons to obtain information such as the IP address of the computer that visited a page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page.


 IP addresses and URLs


An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the internet. When you visit our sites, we may view the IP address of the device that you use to connect to the internet using a web beacon. We use this information to determine the general physical location of the device and understand from what geographic regions our site visitors come. We may use this information to change the way we present our sites to you to enhance your visit.


A URL (uniform resource locator) is a unique identifier or address for each resource on the internet, in effect it is the address for the web page that you are visiting. We will use this information to see which sites and pages are visited and the way that you navigate through our site.


Legal Basis

We use cookies on the following legal bases:


  • Strictly Necessary Cookies: These cookies are essential for the operation of our website and do not require your consent. 
  • Non-Essential Cookies (e.g. cookies used for analytics, functionality, targeting): Non-essential cookies (including analytics, functionality, and targeting cookies) will only be placed on your device after you have provided your consent through the “pop-up” cookie notice or consent tool available on our website. 

Where required, your consent will be obtained through clear affirmative action before non-essential cookies are placed on your device. You may withdraw or modify your consent at any time using the cookie settings available on our website.


You can refuse cookies at any time by changing your settings while entering a website, referring to the Consent Portal or changing the cookie settings in your browser. 


What types of cookies are used on this site?

We use the following categories of cookies:


Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.


 Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. This allows us to improve website performance and usability. These cookies may be provided by our third party analytic provider but are only used for purposes related to our sites.


Functionality cookies: These are used to recognise you and choices you make when you return to our website. This enables us to enhance and personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). In addition, cookies may allow some website embedded functionalities (for example, displaying YouTube videos) to work properly.


 Social Media/Sharing cookies: Our website may include some social media features, such as the Facebook “Like” button, the Twitter “Tweet” button, the LinkedIn “Share” button and so on. These features may collect your IP address, which page you are visiting on our website, and may set a cookie or employ similar technologies to enable the feature to function properly. Social media features are either hosted by a third party or directly on our website. We have no control over how the social networks may collect and use your personal information and their use is subject to the social network’s own privacy policy.


 Targeting/Re-targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed.   These cookies record your browsing behaviour to help make advertising more relevant to your interests. These cookies will only be activated where you have provided your consent and may involve sharing information with third-party advertising partners for this purpose. We will use this information to make our websites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose


What about third party cookies?

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies. These cookies are likely to be analytical/performance cookies or targeting cookies. These third parties may collect and process your personal data in accordance with their own privacy policies. Where such technologies are used, we take reasonable steps to ensure that processing is carried out in accordance with applicable data protection laws.


These third parties may include analytics providers, advertising networks, and social media platforms.


You can find more information about the individual cookies we use and the purposes for which we use them in the Consent Portal. The Consent Portal allows you to manage your cookie preferences and withdraw or modify your consent at any time.


How long do cookies last?

Cookies may be either:

  • Session cookies, which expire when you close your browser; or 
  • Persistent cookies, which remain on your device until deleted.

You are free to block, delete, or disable these technologies in your device settings. 


You can manage your cookie preferences primarily through the cookie settings or Consent Portal available on our website. You may also manage cookies through your browser or device settings.


How to control and delete cookies?

When you first visit our website, you will be presented with a “pop up” cookie notice that allows you to accept or manage your cookie preferences.


You may:

  • accept or reject specific categories of non-essential cookies, including analytics, functionality, and targeting cookies; 
  • withdraw your consent at any time; 
  • manage your preferences through the cookie settings available on our website. 

In addition, most web browsers allow you to control cookies through their settings, including deleting or blocking cookies. Please note that disabling certain cookies may affect the functionality of our website.


The majority of web browsers accept cookies, but you can usually change the web browser’s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your device. If you do not consent to our use of any of the cookies listed above, please disable them following the below instructions so that cookies from this website cannot be placed on your device.


In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). 


Alternatively, you can visit http://www.attacat.co.uk/resources/cookies/how-to-ban for more information on how to manage cookies. However, please be aware that, if you refuse or disable cookies, some of the website’s functionality may be lost.


In addition, disabling a cookie or category of cookie does not delete the cookie from your device; you will need to do this yourself from within your browser.


Changes to our use of cookies

Any changes to our use of cookies for this website will be posted here or on the Consent Portal and, if necessary, signposted from our web pages highlighting any changes.

Contact Information

If you have any queries in relation to this notice or our use of cookies, please contact us at: PrivacyOffice@rb.com or consumercarenigeria@reckitt.com

You may also write to us at:

11th Floor, The Heritage Place, 21 Ligard Avnue, Ikoyi, Lagos


You can find out more information about how we process personal data in our Privacy Notice